Airline says they will honor $16,000 tickets mistakenly sold at bargain price


Cathay had sold tickets to the U.S. and other destinations from Vietnam in a promotional offer that ended December 31, according to its website.

A phone call went from the company to the passenger and he was told that he has booked a business class ticket from Vietnam to NY that costs Rs 11,20,240. After this, Hong Kong Airlines Ltd had this mistake a year ago and sold economy seat for the price of for the price of Business class.

Here's hoping for another "surprise" special for the rest of us.

But despite realising the glitch, the airline reassured lucky passengers who snapped up the cheap tickets that the fare price would still be honoured.

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It is not the first time airlines have sold cheap fares by mistake.

Word of the deep, deep discount spread like wildfire across the Internet with travel bloggers such as Gary Leff, who was exuberantly posting of the deal on New Year's Eve.

While the passengers were kept happy, the mistake adds to the embarrassments for the carrier that's struggling to turn its fortunes around while competition intensifies from Chinese and budget airlines.

Cathay Pacific made a decision to honor the fares.

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Cathay Pacific did not immediately respond to INSIDER regarding how many tickets were sold at the discounted rate.

Online flight blogs and forums have been active with discussion on the deals since the error, with posts wagering on whether Cathay would honour the ticket fares.

Cathay Pacific has chose to make those lucky passengers happy by keeping the prices exactly how they found them.

A month earlier, it had to send one of its planes back to the paint shop after spelling the airline's name "Cathay Paciic" on the side of the jet.

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In October a year ago, it also revealed a major data breach affecting 9.4 million passengers that leaked passport numbers, credit card numbers, and email addresses.